 Moving the Mind to Purchase
by Molly Hislop
Every day we are bombarded with thousands of marketing efforts. The goal of many, if not most, of the advertising campaigns that cross our paths is to convince us to buy the advertiser's product or service. This is not an easy feat to do successfully, for if it were, we would spend all of our time buying things.
Brand purchase intention is defined as the buyer's "self-instruction" to purchase the brand, or take purchase-related action 1. Persuading people to purchase a product is not a one-step process either. The initial steps in building a brand include creating awareness and establishing a favorable attitude in the minds of consumers. Convincing them that they should then consider purchasing it requires an emotional connection with the brand that must be developed through repeated advertising.
The packaged goods industry has been effectively persuading consumers to purchase their products through traditional media since the advent of advertising. It should come as little surprise that they would be more effective in the online space as well. They have perfected the science of persuasion over time and are now successfully applying that knowledge online.
1 Rossiter & Percy, Advertising Communications and Promotions Management, 1997: p. 126, Boston : McGrawHill, 1997.
molly@dynamiclogic.com
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 Waiting to See
by Jeffrey Graham
Many marketers of consumer packaged goods have taken a "wait and see" attitude towards substantial investment in online advertising.
What are they "waiting to see"? Simply, for proof that that online advertising is worth their investment. Because broadcast advertising built their brands, diverting more than a small percentage of that money to a new medium is perceived as a risky bet.
But what constitutes proof that online advertising works? It's certainly not the ability to drive Internet sales; few consumers want to buy products like toothpaste, or motor oil, online (yet). In any case, advertising is not supposed to induce immediate purchase.
Rather, the purpose of advertising is to change consumers' attitudes towards brands. Advertising "works" when it creates incremental shifts in awareness, message association, and above all, purchase intent. For these objectives, recent data show that online advertising is effective.
We have been told that this is the type of data that CPG marketers have been "waiting to see" for years. These findings represent an important first step in correlating online ad exposure to reported purchase intent and behavior.
jgraham@dynamiclogic.com
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