June 2001   

 

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 N E W S  Y O U  C A N  U S E

5 Exposure Plateau for Building Message Online

Dynamic Logic's AdIndex research has found the branding value of online advertising plateaus after five exposures in the specific area of "message association." Message association is a traditional brand metric that helps advertisers determine the degree to which people associate a specific tagline or value-proposition (i.e., Just do it) with a specific brand (i.e., Nike). This finding, based on aggregate data from many campaigns tested, indicates that the incremental branding value of additional impressions beyond five exposures levels off and shows diminishing returns for the advertiser.

The 5 exposure plateau has a counterpart in traditional media. The traditional "rule of thumb" has been that three ad exposures is enough and additional exposures have less and less value. The fact that online advertising shows value beyond three exposures and up to five should be interesting to media planners who calculate how to spend their media dollars using traditional reach/frequency formulas.

It has been common practice among online direct marketers to set frequency caps on ad impressions to maximize the click-through rate (CTR). While historical research has shown that the CTR declines with additional exposures, the new Dynamic Logic research adds to a body of evidence that the branding value increases with additional exposures. But like click-through, brand building and message association campaigns may hit a point where additional exposures to the same campaign just aren't worth it - and that point may be five exposures. Does that mean advertisers should not advertise to someone after 5 exposures have been delivered? Not necessarily, but perhaps the ad creative or the campaign approach should be significantly changed to invigorate the brand in the consumer's mind.

Tips for Advertisers:

  • If branding is important, do not set a frequency cap under five exposures
  • The costs associated with five exposures online may still be less than the corresponding three exposures shown offline
  • Test the optimal number of exposures for your campaign, as the "plateau" may vary by the type of advertiser and goals of the campaign

* This study was limited to traditional advertisers looking to enhance their brand equity through value proposition messaging. Dynamic Logic's AdIndex uses Message Association to measure how well consumers can match the messages in a campaign to the brand advertising. For the purposes of this study, Dynamic Logic's findings have excluded campaigns that contain streaming media or interstitials. Sample for this report based on 66,907 interviews. The Control and Exposed groups are recruited simultaneously to remove any potential impact of alternate channel marketing efforts. Exposure data was recorded when the banners appeared on the web sites used in the actual campaign. Types of campaigns tested included travel services, financial services, packaged goods, food and beverage, pharmaceuticals, appliances and retail. Lift is defined as the relative difference between the branding level of the Control and Exposed groups. All differences are statistically significant at 99%.

 M I K E  A N D  M O L L Y

Using the Numbers

by Mike Carlon



We are often asked how to use research findings, such as those published here, to improve online ad campaigns. A finding like today's regarding frequency can be used to drive recommendations around how ads are served. For example, advertisers can take action on our announcement to instruct publishers or ad servers to make sure a user has seen a specific message at least 5 times before showing an alternative message. Additionally, they can repeat our study to see if the finding of 5 exposures holds true for their product/brand. Yet, many advertisers wonder what they can do with data points that seem less action oriented in nature such as levels of brand awareness or brand favorability. If you find yourself asking these questions, ask yourself the following:

  1. How do your results break out when viewed by creative? If your overall campaign objective is to raise brand awareness and one ad outperforms the others, consider allotting more impressions behind that banner, and less against the others. The same could be done by media property.
  2. Do you run brand-tracking studies for other media? If so, how do your online results compare to other media? Answering this question may help in your planning efforts for future campaigns.

If sales data is available, advanced statistical techniques such as regression can help marketers understand how advertising and branding impact sales. While factors such as product distribution, packaging, pricing, and the economy will account for some of the variance in sales; marketers can use this information to plan media more efficiently in the future. Dynamic Logic's latest white paper entitled Branding 101: An Overview of Branding and Brand Measurement for Online Marketers addresses this topic in more detail. Please send me an e-mail if you would like to receive a copy of this paper.

mike@dynamiclogic.com


Be Wary of Easy Answers

by Molly Hislop


The research released in this report is an important step forward in understanding how online advertisers can use frequency to support their messaging objectives effectively. While we are often asked about the branding plateau as it relates to frequency, it is important to understand that different strategies are appropriate for different types of campaigns.

I have recently seen more and more instances of marketers looking for cut and dry "rules" about what works when marketing on the web. While these guidelines can be very helpful when planning campaigns, my concern is that advertisers may be put too much faith in guidelines and expect one facet of the campaign to compensate for weaknesses in others. For example, optimizing the exposure frequency to build your message will not work if the creative is designed poorly. You can show someone a bad ad over and over and there will likely be no positive effect. There are many factors that must be taken into consideration and the guidelines are meant to remind advertisers of the different facets to remember.

Guidelines are great but it is important to see them as ideas to think about and not the quick and easy answer. Do not assume that every suggestion is appropriate for all of your (or your clients) campaigns. The best way to find out what works best is to try different tactics and continually measure the results. In short, develop your own guidelines.

molly@dynamiclogic.com




 A B O U T   A D I N D E X

Dynamic Logic's AdIndex® is a research tool used by online advertisers to measure the effectiveness of their campaign beyond click-through. By providing real-time metrics on brand awareness, purchase intent, message association, and creative evaluation; AdIndex empowers online marketers to optimize their campaigns and get a true measure of the campaign's impact.

AdIndex was developed by Dynamic Logic and has multiple patents pending.
www.adindex.com

 A B O U T  C R O S S M E D I A   R E S E A R C H

Dynamic Logic's CrossMedia Research™ measures the value of integrated media packages and quantifies the success of a cross-media campaign that combines online with print, television or radio. CrossMedia Research allows advertisers, agencies and publishers to understand cost effectiveness of different media in the mix.

 A B O U T   M A R K E T N O R M S

Dynamic Logic's MarketNorms® is a leading source of normative data for online marketing effectiveness, with a database of over 1,000,000 completed surveys and more than 10,000 tested creatives. MarketNorms is a powerful, analytical tool that allows advertisers, agencies and publishers to compare effectiveness by vertical (automotive, CPG, pharmaceutical), ad format type (rich media, interstitials, email) and audience (gender, B2B, consumer).
www.marketnorms.com

 C O N T A C T   U S

www.dynamiclogic.com

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New York, NY 10022

+1-800-245-2455
+1-212-844-3700
marketing@dynamiclogic.com



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