 Using the Numbers
by Mike Carlon
We are often asked how to use research findings, such as those published here, to improve online ad campaigns. A finding like today's regarding frequency can be used to drive recommendations around how ads are served. For example, advertisers can take action on our announcement to instruct publishers or ad servers to make sure a user has seen a specific message at least 5 times before showing an alternative message. Additionally, they can repeat our study to see if the finding of 5 exposures holds true for their product/brand. Yet, many advertisers wonder what they can do with data points that seem less action oriented in nature such as levels of brand awareness or brand favorability. If you find yourself asking these questions, ask yourself the following:
- How do your results break out when viewed by creative? If your overall campaign objective is to raise brand awareness and one ad outperforms the others, consider allotting more impressions behind that banner, and less against the others. The same could be done by media property.
- Do you run brand-tracking studies for other media? If so, how do your online results compare to other media? Answering this question may help in your planning efforts for future campaigns.
If sales data is available, advanced statistical techniques such as regression can help marketers understand how advertising and branding impact sales. While factors such as product distribution, packaging, pricing, and the economy will account for some of the variance in sales; marketers can use this information to plan media more efficiently in the future. Dynamic Logic's latest white paper entitled Branding 101: An Overview of Branding and Brand Measurement for Online Marketers addresses this topic in more detail. Please send me an e-mail if you would like to receive a copy of this paper.
mike@dynamiclogic.com
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 Be Wary of Easy Answers
by Molly Hislop
The research released in this report is an important step forward in understanding how online advertisers can use frequency to support their messaging objectives effectively. While we are often asked about the branding plateau as it relates to frequency, it is important to understand that different strategies are appropriate for different types of campaigns.
I have recently seen more and more instances of marketers looking for cut and dry "rules" about what works when marketing on the web. While these guidelines can be very helpful when planning campaigns, my concern is that advertisers may be put too much faith in guidelines and expect one facet of the campaign to compensate for weaknesses in others. For example, optimizing the exposure frequency to build your message will not work if the creative is designed poorly. You can show someone a bad ad over and over and there will likely be no positive effect. There are many factors that must be taken into consideration and the guidelines are meant to remind advertisers of the different facets to remember.
Guidelines are great but it is important to see them as ideas to think about and not the quick and easy answer. Do not assume that every suggestion is appropriate for all of your (or your clients) campaigns. The best way to find out what works best is to try different tactics and continually measure the results. In short, develop your own guidelines.
molly@dynamiclogic.com
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