 What Good is Interaction Without Branding?
by Mike Carlon
Last week I felt compelled to interact with a banner. It was a rich media golf game where the user plays three holes and receives a score. Challenges to beat his or her score can be sent to friends. Even though I played the game, if someone asked me who sponsored it, I wouldn't know.
This serves as an example of how interaction is not necessarily an indicator of high communication value. As engaging as it was, this advertisement had many opportunities to provide a stronger branded experience. Perhaps when the ball reached the hole, a branded message could be displayed. Or, perhaps the flags on each hole could have had the sponsor's logo on them.
We know there is communication value in online advertising. When advertising online, advertisers should strive to keep the brand in front of the user for as long as possible. Even though a banner may be designed for interaction, marketers will lose value if communications objectives are ignored or not measured.
For four years, Mike has been conducting marketing research for advertisers including, Citibank, Delta Airlines and Unilever. You can write to Mike at mike@dynamiclogic.com
|
 A Brand is More Than Just a Name
by Molly Hislop
During the past year, cool and cryptic ads for new dot.coms have flooded the marketplace. Many of them are interesting, but for those that run online, cryptic is often confounding. An ad can be engaging and frequently viewed, yet still offer no information about what the company offers or does. According to TV Dimensions 2000, the average consumer will experience 136 ad exposures from TV, radio, magazines and newspapers per day. Add even more online impressions and it is unlikely that there is surplus time or interest to investigate new brands and search out a value proposition amidst the confusion.
Advertisers, especially those new to the marketplace, may be prone to forget the value proposition element in their advertising. The banner must communicate a benefit. There is a challenge in banner advertising to not only present the brand but what the brand can do for the consumer. A brand is more than just a name and a logo. It also is a concept based on the products and services that a company offers. I support clever advertising, but the truly clever will clearly communicate value. In the online banner space, "huh?" equals a lost opportunity.
Molly Hislop has conducted online and traditional data analysis for such clients as AT&T and American Express. You can write to Molly at molly@dynamiclogic.com
|